Skills Shortage

Business Challenge

Skills shortage is not a new challenge, and is one faced globally by all industries. There is a particular challenge finding technical skills. It is important to note there is not a labour shortage, but a skills shortage.

This shortage makes recruitment a struggle; there is high demand, low supply.

Korn Ferry estimate that by 2030 we should expect a global human talent shortage of more than 85 million people. If left unchecked, in 2030 that talent shortage could result in about $8.5 trillion in unrealised annual revenues. 

The EU alone wants 20million technology specialists, which compares with the 9million it had in 2021. 

The challenge not only lies in finding and recruiting these skills, but also in retaining them. How can organisations mitigate the risks of losing these specific skills and expert knowledge.

So how did this skills shortage happen, and how can organisations mitigate the challenges the shortage has on it’s business?

The Solution

These are some suggestions on how skills shortages can be mitigated:



By automating processes, companies can reduce their dependence on skilled labour. In addition, the quality of their processes and data can be improved and their production costs reduced by removing the need to fix errors from manual data entry and collaboration.

This reduces the dependencies on individuals who may be the only person in an organisation who has knowledge of a process. By recording and automating this knowledge, organisation’s can maintain staff expertise without the risk of losing it when the individual leaves the company.

Responsiv has a number of automation solutions that can be tailored to an organisation’s specific business need, including self-hosted (Responsiv Unity) and cloud based (Responsiv Cloud) solutions.

This is optimised through Responsiv Consulting; discovering and recording existing processes is the first step in creating efficient and effective automated processes.


This is a two-fold solution and branches to include

    • Third party support
    • Managed services

Third party support provides skills that are not permanent staff. This relieves the need for organisations to recruit skills or find budget for these rate full-time skilled individuals. They can be used when needed and only when they are needed.

Responsiv offer third-party remote support through Responsiv Assist. Using a credit-based system we can provide expert skills in IBM software as well as our own product suite including Cloud and On-Prem platforms.

Managed services are a way of outsourcing responsibility for managing and supporting a solution. It is the alternative to self-hosting, and means the supplier develops, deploys, hosts, and manages the solution, removing the strain from the organisation.

Responsiv offer managed services for a range of our product solutions, but most commonly with our Responsiv Cloud Platforms, which we host and manage on behalf of our customers. Responsiv Consulting can be utilised to develop and deploy and processes or applications to run on the chosen platform.


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