The Public Sector in the UK has been undergoing a digital transformation for a number of years. Both Central Government and Local Government are stepping up to the challenge of interacting with their constituents in a digital fashion. Local councils are facing changing expectations from residents, many of whom want the option to interact with their councils online. Whilst some people and services will continue to rely on traditional channels, many are moving to digital, and councils are being challenged to change the way they deliver and offer services.
Learn more about how Responsiv have been working with Government entities to address the challenges of Digital Transformation through integration and automation.