Webinar | 22 June 2022 | 15:00 GMT


Retail Transformation Powered by RPA

Join us to learn how IBM RPA can drive business improvement and customer satisfaction every day.

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What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) is the use of software bots to automate mundane, repetitive, rules-based processes. Bots are used to free up staff and resources for more important and valuable tasks.

RPA technology is a platform that enables the user to build, deploy and manage software bots that can imitate human action by interacting with digital systems using interfaces designed for people. Actions include navigating systems; understanding what is on the screen; completing keystrokes; extracting, inserting and manipulating data and performing defined actions.

Automate Tasks to Boost Productivity and Free Employees to Focus on Higher-Value Work.

What are the Benefits of RPA?

One of the main benefits of RPA to focus on is the freeing up of staff. 

Whilst this is one of the priorities of RPA, it can be misinterpreted by people who may consider automation as a way of putting people out of work. It is important to note that this is not the case. RPA gives staff a break from repetitive administrative tasks that take up time best spent on more complex, essential jobs that would normally have to wait for the still important day-to-day processes to be complete. Understanding this key benefit is important before starting your automation journey.

IBM® Robotic Process Automation (RPA) enables you to automate routine tasks like data entry, data transfer, and data collection quickly and cost-effectively.

  • Accelerate time-to-value by creating, testing and deploying new automation schemes in hours, instead of days or months
  • Reduce human error by virtually eliminating all copy-and-paste mistakes that result from entering the same data into multiple systems
  • Increase throughput by completing automation tasks in seconds or minutes, around the clock, to deliver higher value for your customers.

Digital Transformation Using Process Automation in Retail

Processes within retail span not only the business itself but past the point of sale and down the supply chain. Managing the processes that take place is no easy feat and is completed traditionally by staff in an office. RPA can make the managing of various aspects of retail more efficient.

Process Mining 101: Stop Guessing and Start Automating

Deploying RPA wisely requires an understanding of the technology’s benefits and limitations, how to expand its evolving capabilities and the value it brings. This ebook will provide you the RPA landscape you need.

8 Steps to Successful RPA

Learn the eight steps to successful RPA implementation. This eight-part web paper on RPA, a “no-hype” buyer’s guide, is designed to help you understand how best to apply automated processes in your business. 


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