Integration of enterprise systems has been a challenge for many years. Initially systems operated as islands of automation, connected only as an exception. Integrated systems are now a primary requirement and Service Oriented Architecture (SOA) is a preferred style. SOA promises re-use, location independence, and the benefits of mediated integration. Determination of scope and behaviour that should be provided by an “SOA interface” has regularly undermined the expected value from SOA.

Digital-SOA takes the SOA model to a new place, one designed to accommodate bi-model IT, Omni-channel, declarative interfaces, mobile technology, and customer-centricity at its very core.

This paper takes a look at the challenges of extending the basic SOA architecture to accommodate the new demands of Digital platforms. Specifically, it considers what additional capabilities are essential to properly support a digital enterprise.

Intended Audience

This paper is intended to support executive and leadership teams in consumer focused companies to understand what Digital-SOA and Digital economy really mean, and how they must be addressed.


Observations and recommendations documented in this white paper are based on our opinions, experience, and research. They are as objective and representative as we can reasonably be, however Responsiv makes no representation as to accuracy or fitness for purpose. Once you have chosen a course of action, it should be thoroughly evaluated to ensure its fitness for purpose.

About Responsiv

Responsiv Solutions is a UK based company that specialises in delivering business integration across the enterprise, including API management, Business Process Automation, and Digital-SOA platforms. We work across many industries, including Retail, Financial Services, and Government.
Responsiv are able to provide fully commissioned solutions that include all the software and professional services needed to deliver an integration platform to support your business plan and grow with your business.

Richard Whyte

Richard Whyte

Richard Whyte has been building enterprise IT solutions for over 20 years. He is known for creating innovative practical solutions that provide a strong foundation for future development, whilst solving immediate problems. Previously the European CTO and Principal Architect for IBM Systems Middleware at IBM, he has an MBA, a degree in Statistics and Computing, is a Chartered Engineer, a Chartered IT Professional, and Fellow of both the Institute of Technology and the British Computer Society.