Your Software is Reaching End-of-Support.
What Happens Next?
End-of-Support doesn’t mean your technology suddenly stops working, but it does mean you need a clear plan for how it will be supported and what happens next.
Whether you’re ready to upgrade, planning a replacement, or need more time, Responsiv can help you understand your options for managing software end of life.
End-of-Support is a Decision Point
Business systems don’t always follow vendor timelines. Applications may still depend on older software, migrations may still be underway, or an immediate upgrade may not be practical.
What matters is understanding the role the technology still plays in your business and deciding on the right route forward.
Responsiv Assist Extended Support
Identify the cause, not just the symptoms.
Our engineers investigate the root cause to determine the most effective long-term solution, while uncovering related weaknesses that should be addressed or added to your risk register.
Drawing on experience from similar technical issues, we provide informed insights, proven approaches, and practical workarounds to help resolve the problem and reduce the risk of it happening again.
Restore critical services quickly when problems occur.
Our engineers provide rapid incident support, bringing the skills and experience needed to investigate issues and help restore operations.
Where we’ve encountered similar challenges, we can draw on established solutions and practical workarounds to accelerate recovery. We also bring an external perspective, helping uncover solutions to complex problems that may be difficult to resolve internally.
Get more from Extended Support at no extra cost.
Licence Compliance Support
Access ILMT management support and expertise to help maintain IBM licence compliance.
Exclusive Resources
Access blueprints, white papers and practical resources addressing common technical challenges.
Plan What’s Next
Explore options to upgrade, optimise and gain more from your existing IT estate, supported by Responsiv expertise.
Customer Opportunities
Stay informed about relevant events, opportunities and new services available to Responsiv customers
Cost-effectively extend the life of your end-of-life and end-of-support software using Responsiv Assist Extended Support. Maintain support for critical legacy software to remain compliant and secure.
Plan for the future of your IT infrastructure with options to upgrade with Responsiv Unity and Responsiv Cloud when the time is right for you.
Click here for more information about Responsiv Assist including a non-exhaustive list of supported product numbers.
Related Resources
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Offers > Responsiv assist early renewal offer Responsiv Assist. Flexible Technical Expertise. When you need it. Whether you’re an existing Responsiv Assist customer or exploring Responsiv Assist for the first…IBM End-of-Support: What Next?
What do you do when your software goes end-of-support? Software continually becomes end-of-support (EOS) and end-of-life (EOL). Vendors stop providing security and bug patches, and the cost to maintain support…
Are you facing an End of Support Deadline?
Whether the right answer is upgrading, Extended Support, replacement or modernisation, Responsiv can help you understand your current position and determine an appropriate route forward.
