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Industry

Financial Services

Investment Banking

Corporate Banking

Components

Responsiv Assist

IBM DB2

IBM Security Identity Management

Responsiv Open Banking Gateway

Key Benefits

Remote Support

Quick Response

Restored Access to Core Banking System

Update and Configuration of HADR

Reference

This Customer raised a ticket with Responsiv Assist for support in recovering their standby DB2 database for their IBM Security Identity Management (ISIM), which is located in-house to control access to their Open Banking Platform.

The database had entered a split-brain state where both primary and standby High Availability Disaster Recovery (HADR) databases assumed they were the master.

Find out how Responsiv Assist supported in-house teams to restore access to their Open Banking Platform:

Need help supporting your in-house technical teams? Get in touch today!

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    Max Boraman

    Max Boraman