Reports > 2026 financial services Report
UK Financial Services Technology Insight
Key findings on hybrid, legacy modernisation, transformation and AI adoption
from 200 UK financial services IT decision makers.


“Technology transformation is no longer about adopting the latest tools; it’s about managing complexity, risk, and innovation at scale“
– responsiv
Hybrid Environments are Leading the way:
Of Respondents report operating a hybrid architecture as their current approach.
Integration is Hard.
Security Makes it Harder.
Of respondents cite security and compliance as their biggest integration challenge.
Managed Services are the Preferred Model:
Of respondents favour fully managed services or co-managed support models.
Overview
Based on a survey of 200 UK financial services IT decision-makers, this report reveals how organisations are approaching transformation in increasingly complex environments. Through analysis of respondents’ answers, it highlights key trends in modernisation, regulatory compliance, AI adoption and future technology priorities. Whether you are responsible for IT strategy, architecture, security or transformation, discover how your peers are responding to today’s challenges and preparing for what’s next in 2026 and beyond.

Upgrade your installations to the latest version to mitigate risks and ensure your estate is under an active support contract.
Further Resources
Open Finance: Without Breaking the Bank
Compliance shouldn’t be a burden. What if compliance became a driver for innovation? The organisations that move early will lead the Open Finance market. By embedding security, consent, and transparency at…The Strategic Importance of Data Protection and Security Tools
Introduction In today’s increasingly volatile cyber landscape, organisations can no longer treat data security as a peripheral issue. It is a board-level concern with implications for financial performance, regulatory compliance,…Strengthening Db2 Data Security
How can you optimise you DB2 data security? As organisations embrace hybrid cloud strategies, Al-driven innovation, and large-scale digital transformation, the need to secure confidential assets – financial data, intellectual…IBM End-of-Support: What Next?
What do you do when your software goes end-of-support? Software continually becomes end-of-support (EOS) and end-of-life (EOL). Vendors stop providing security and bug patches, and the cost to maintain support…Building Data Resilience in Financial Services
In an era marked by regulatory reform, rising customer expectations, and intensifying cyber threats, data resilience has become a strategic imperative for financial services firms. This report outlines the key…Data Security: From Insider Threats to Compliance Gaps
Introduction Responsiv has solutions that help organisations discover, monitor, and protect sensitive data across hybrid environments. Their primary role is to address data-related security and compliance concerns, especially in highly…The Costs of Not Migrating to ISO 20022
Introduction The financial industry has adopted ISO 20022 for most, if not all, financial transactions. Institutions that delay or resist migration expose themselves to significant operational, strategic, and reputational risks. For…5 Signs You Need to Modernise Your Legacy Software
Introduction Technology drives successful business outcomes, but rapid advancements mean organisations must innovate to stay competitive. No software remains modern forever; over time, it becomes outdated, losing vendor support and…What is Responsiv Consulting?
Responsiv Consulting deliver skills and expertise at all stages of your enterprise IT project. From innovation to implementation, our consultants support your teams to ensure product and project success. Defining, designing,…What is Responsiv Assist?
Responsiv Assist provides remote support, incident response, cloud managed services, operator and developer assistance, upgrades, patches, and more. Cost-effective, ad-hoc, expert support for your IT and technical teams Access deep-skilled technical…
Take a Look at our Previous Offers
Safeguarding your End-of-Support Software
Is generic third-party support your solution to reducing support and subscription (S&S) costs? Our Responsiv Assist Extended Support and Responsiv Unity offering provides more than just generic, providing cost reductions…IBM MQ Health Check
Do you know the health of your installations? Receive a Remote MQ Health Check to optimise your installation. Collect high level information about a single MQ installation, including any integration…Out of Support: IBM ACE version 11
IBM ACE end-of-support planning with Responsiv Simplify the process of upgrading and maintaining your IBM ACE estate. Access licences, consulting, and support in one place. Get in touch to get…Responsiv Assist – Supporting Your Software
Get in touch to find out how we can support you:IBM MQ Review
Responsiv will review your IBM MQ estate. Responsiv will review your IBM MQ estate and advise on the areas creating compliance and regulatory pitfalls. With our decades of combined experience…Upgrade To MQ v9.3.0: Reduce Business Risk
Do you have old versions of IBM software that is no longer supported? Do you worry about the regulatory risks this poses to your organisation? Responsiv is offering a free review of…























